COVID-19: Up-to-date information on patient visitation, FAQs, donations and more. Learn More.

UofL Health

UofL Health Temporary Visitor Policy

Effective Wednesday, May 27, 2020 for the entire UofL Health system until further notice

All visitors must be 18 years of age, should arrive wearing a mask and will need to complete a health screening when entering a facility. Those with fever, cough and shortness of breath, runny nose, body aches or respiratory symptoms will not be allowed entry. All visitors should wash their hands with soap and water for 20 seconds when entering and leaving patient rooms and the facility in general. Any visitor must stay in the patient’s room the entire time of the visit. If visitors do not want to wear a mask, they will not be allowed to enter the facility. Masks can be provided to visitors if one is required during an urgent or emergent visit.

Hospital Inpatients

Adult inpatients may have one (1) visitor, who should remain in the patient’s room during the visitation. Visiting hours will be between 10 a.m.-7 p.m. and we are not allowing overnight stays or visits at this time. Additionally, we will not have waiting areas available outside of the patient’s room.

We welcome clergy for patients in palliative care, emergency care and hospice care.

We encourage use of FaceTime, Skype and phone calls to visit with loved ones in the hospital.

At this time, no visitors will be allowed for patients who have a pending or positive COVID-19 test or those under isolation for suspicion of COVID-19 (unless the patient is under age 18, then they may have one parent or guardian visitor).

Women’s Services

One visitor is permitted as the designated support person for labor, delivery and duration of the mother’s hospital stay.

Two parents or guardians are permitted for NICU patients.

Emergency Department

Adult emergency department patients may have one (1) person accompany them into the facility. Pediatric emergency department patients may have two parents/guardians accompany them into the facility. As above, masks will be required to be worn during entire visitation.

Surgery or Procedural Areas

Adult patients scheduled for a surgery or a procedure (inpatient or outpatient) may have one (1) person accompany them into the facility. Private visitor areas will be opened where available; however, visitors will still be encouraged to remain in their car during the procedure as public waiting areas will be severely limited in order to maintain appropriate social distancing. We will continue with our phone notification plan following all procedures and OR has outlined previously. Pediatric patients scheduled for a surgery may have two parents/guardians accompany them into the facility.

Adult outpatient medical centers and offices

Patients with symptoms (cough, shortness of breath, fever, chills, muscle pain, sore throat, new loss of taste or smell) should wait in their vehicles or outside the office. Please call our office to let us know you have arrived. All patients should arrive wearing a mask and will complete a health screening prior to their appointment.

Adult patients cannot be accompanied into their appointment at this time, unless the care giver is required to maintain or inform the health care of the individual patient. If a patient needs additional support, they should let their provider know prior to their appointment. Pediatric patients may have one parent or guardian in the exam room.

Other important information for all visitors

For more information about COVID-19 transmission and prevention, visit the Kentucky Department for Public Health’s COVID-19 website.