As part of our focus on patient and family-centered care, we have taken the word “visitor” out of our vocabulary and replaced it with “families and guests.” Please be aware that at this time, we have a one (1) guest or family member policy.

Under our “Family Presence Policy,” we encourage patients to identify their partner(s) in care upon admission and will help them in doing so. Please read below for information about the policy in specific areas at our facilities.

This policy also puts patients in control by allowing them to decide when their families and guests may be present. Taking the safety of patients and staff into consideration, we also have set in place a secure and easy-to-follow process for identifying after-hours guests.

With the help of our care advisory team, comprised of previous patients and family members, several opportunities have been identified that now make it easier for families to have access to the hospital after hours and to their loved ones around the clock.

Effective January 5, 2022, for the entire UofL Health system until further notice

Visitors are allowed to visit those in the hospital during open visitation, except during posted quiet times. Children supervised by an adult are welcome and not restricted by age.

Please arrive wearing a mask. You must not have a fever, cough, shortness of breath, runny nose, body aches or respiratory symptoms when visiting.

All visitors should wash their hands with soap and water for 20 seconds when entering and leaving patient rooms and the facility in general. Any visitor must stay in the patient’s room the entire time of the visit or move to the designated family room or waiting room.

If visitors do not want to wear a mask, they will not be allowed to enter the facility. Masks can be provided to visitors if one is required during an urgent or emergent visit. 

Hospital inpatients

All inpatients may have one (1) visitor who should remain in the patient’s room during the visitation. Visiting hours will be between 6 a.m.-9 p.m.

Exceptions to the general visitation policy:

  • End of life: Anytime, 24 hours a day
  • Women’s services: Visitation guidelines and departmental policy and procedures can be viewed here.
  • Psychiatry: Contact the department for visitation guidelines and departmental policy and procedures
  • COVID-19 patients: COVID-19 patients will be limited to one designated visitor to be named upon admission.

We welcome clergy for patients in palliative care, emergency care and hospice care, Emergency Department and Urgent Care. Because of the recent surge in COVID- 19 cases, no visitors are permitted in UofL Health.

Emergency Departments and Urgent Cares

One guardian or parent is permitted to accompany pediatric patients. Nursing staff may make accommodations for one visitor to accompany an adult or senior patient if the patient requires special support and only in extreme situations.

Surgery or procedural areas

Adult patients scheduled for a surgery or a procedure (inpatient or outpatient) may have one (1) person accompany them into the facility. A private waiting area will be opened where available; however, visitors will still be encouraged to remain in their car during the procedure as public waiting areas will be severely limited in order to maintain appropriate social distancing. We will continue with our phone notification plan following all procedures that OR has outlined previously. Pediatric patients scheduled for surgery may have two parents/guardians accompany them into the facility.

Adult outpatient medical centers and offices

Adult patients can be accompanied by one (1) visitor into their appointment at this time. Pediatric patients may have two parents or guardians in the exam room. Children supervised by an adult are welcome and not restricted by age. All patients should arrive wearing a mask and will complete a health screening prior to their appointment.

Visitors with a fever, cough, shortness of breath, runny nose, body aches or respiratory symptoms are discouraged from accompanying the patient to the appointment.

UofL Health – Peace Hospital

Peace Hospital’s Assessment and Referral Center may have one (1) person accompany the patient into the facility. We encourage the use of Zoom and phone calls to visit loved ones in the hospital. In-person visitation requests will be evaluated on a case-by-case basis.

Other important information for all visitors

For more information about COVID-19 transmission and prevention, visit the Kentucky Department for Public Health’s COVID-19 website.

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