The Mental Health Tech (MHT) participates in the delivery of patient care to the psychiatric patient in crisis, under the supervision of an RN. The MHT will assist in providing, monitoring, and maintaining a safe, therapeutic environment. Other responsibilities include specimen collection, activities of daily living, behavioral management, crisis intervention, and implementation of patient treatment in accordance with physician orders, RN directives, hospital and unit specific policies and procedures, and defined standards of patient care and clinical practice. The MHT provides clinical patient care support in a caring, safe, and efficient manner, under the direction of an RN. In collaboration with patients and families (as defined by the patient) the MHT is responsible for the care of the patient.

Job Summary

• Monitors and maintains the therapeutic environment
• Participates in identification, management, and stabilization of crisis situations
• Transports patients and remains with them for the duration of any tests performed Accompanies patients, and waits with them when appropriate, to their discharge transportation (personal vehicle, cab, etc.)
• Assists with physical examination, safety and contraband searches, transferring, and discharging patients and assists in the implementation and documentation of seclusion and restraint usage
• Performs vital signs and oxygen saturation monitoring, phlebotomy and point-of-care testing and documents, as needed
• Assists other members of the nursing care team and/or other disciplines
• Performs delegated and ancillary basic nursing skills, including activities of daily living, monitoring of patient condition, body mechanics, providing nutritional support and other activities as appropriate to clinical service, in accordance with hospital standards, nursing standards of care, and policies and procedures

• Must obtain and maintain certification through completion of an organizationally endorsed crisis intervention training program as determined by the facility (required)

Knowledge, Skills, and Abilities critical to this role:
• May assist with EKGs, Phlebotomy, Glucose Monitoring and Vital Signs, as trained and assigned
• Able to utilize therapeutic communication techniques to perform and document interventions
• Able to communicate effectively with members of the health care team, patients and families, often under stress or in emergency situations
• Ability to establish and maintain effective working relationships with patients, caregivers, other employees and the general public
• Proven ability to work on a team – ability to work with others, serve others, help others, lead others, mentor others and take direction from others in the interest of moving process and programs forward to the desired outcome; able to see the big picture in emotionally charged situations and respond in a mature, professional, composed manner
• Strong customer service and communication skills; responsive, polite, pleasant to work with, provides timely, accurate information; can build working relationships others through trust, communication, and credibility

Education:
• High School diploma or GED/ equivalent (required)
• College Course work in social and health sciences (preferred)

Experience:
• One (1) year of inpatient or emergency psychiatry or related experience (preferred)
• Completion of a recognized Clinical Assistant, Medical Assistant or EMT Training Program (preferred)
• Nursing students who have completed Fundamental of Nursing School (preferred)

Licensure:
• Transport MHTs must maintain a valid driver’s license (required for Transport roles)

Certification:
• CPR accredited by the American Heart Association for Healthcare Providers (required)