UofL Health is launching a new text alert service, to put valuable ER wait time information at your fingertips. The state’s largest academic health system already offers the most ER locations in the region. Now, by texting “ERWAIT to 511511, you can find the location that is both quickest and most convenient for your care.

“With UofL Health ERWAIT you spend less time in the waiting room and get on the fast track to a patient room,” said Dorie Shelburne, vice president of operations for UofL Health. “This is part of the on-going commitment of our entire system to improve access, so there is never a reason to put your health on hold.”

UofL Health offers emergency care at 7 ER locations in Louisville, Bullitt, and Shelby Counties. Each ER provides advance technology and safety measures to treat everything from stroke, trauma and burns to high-risk obstetrics, emergency psychiatric services, and more. Additional Urgent Care Plus locations provide more options to ensure you can find care closer to home.

Wait times are updated continuously, 24/7, with updated data every 10 minutes. There is no cost for the service, except standard wireless provider message and data rates may apply.

“When you text ERWAIT to 511511, it puts you in control of how fast you get help,” said Tina Ethington, director of ambulatory emergency services at UofL Health. “With so many locations offering emergency care, it is great you have options. Now you have the information to ensure you get quick care.” For life-threatening emergencies always call 911. The severity of other cases in the ER at the time of your arrival can impact the actual versus estimated wait time.

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UofL Health

UofL Health is a fully integrated regional academic health system with eight hospitals, four medical centers, Brown Cancer Center, Eye Institute, nearly 200 physician practice locations, and more than 1,000 providers in Louisville and the surrounding counties, including southern Indiana. Additional access to UofL Health is provided through a partnership with Carroll County Memorial Hospital. With more than 13,000 team members – physicians, surgeons, nurses, pharmacists and other highly-skilled health care professionals, UofL Health is focused on one mission: to transform the health of communities we serve through compassionate, innovative, patient-centered care.

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