UofL Health – UofL Hospital is an academic teaching and research hospital located in the heart of downtown Louisville. UofL Hospital offers a second-to-none cancer center, world-renowned trauma team and a uniquely streamlined nationally accredited stroke center – the latest innovations in a history of world-class care.
UofL Hospital is the only Level I Trauma Center in the region. The Trauma Center admits more than 3,000 patients each year, including 1,500 patients a year who live outside Jefferson County and its surrounding counties – making it a resource not only for Louisville residents but also for people throughout Kentuckiana. Included within the trauma care provided at UofL Hospital is a comprehensive burn unit. With the only adult burn unit in the region, all of the trauma center surgeons and burn unit nurses are specially trained in treating burn injuries.
In February 2013, UofL Hospital was named the first Joint Commission-certified Comprehensive Stroke Center in Kentucky and the 20th in the nation. This accreditation recognizes UofL Hospital’s ability to provide the most comprehensive stroke treatments available.
UofL Hospital also includes UofL Health – Brown Cancer Center, with multidisciplinary teams specializing in treating cancers of the central nervous system (brain and spine), breast, gastrointestinal and reproductive systems, head and neck, lungs, as well as skin. The Blood Cancers, Cellular Therapeutics and Transplant team within UofL Hospital and Brown Cancer Center also focuses on bone marrow transplants and innovative cell therapy treatments such as TILs and CAR T.
Awards and Recognition
- Received the Stroke Silver or Gold Plus Quality Achievement Award from the American Heart Association and American Stroke Association for more than 14 years
- Magnet Recognized by the American Nurses Credentialing Center recognizing nursing excellence, a commitment to patient care and innovations in nursing practice
- First and only verified Burn Center in Kentucky certified by the American Burn Association
- Only Level I Trauma Center in the region
- Received the Lantern Award from the Emergency Nurses Association for the emergency department’s demonstration of excellence in leadership, practice, education, advocacy and research performance
- Designated a by the Surgical Review Corporation with more than 10,000 robotic surgeries performed
- Recognized as a Baby-Friendly Facility by Baby-Friendly USA
- Nationally recognized cancer center, UofL Health – Brown Cancer Center
- Received multiple:
- ACS Surgical Quality Partner
- CoC – Commission on Cancer Accreditation
- NSQIP – Surgical Quality Improvement Program
- QVP – Quality Verification Program
- TQIP – Trauma Quality Improvement Program
- VRC – Trauma Verification, Review and Consultation
ANCC Magnet Recognition Program®
UofL Health – UofL Hospital and UofL Health – Brown Cancer Center achieved Magnet recognition in November 2022.
With this credential, UofL Hospital and Brown Cancer Center joins the global community of Magnet-recognized organizations. Just a small and select group of U.S. health care organizations have achieved Magnet recognition. The American Nurses Credentialing Center’s Magnet Recognition Program® distinguishes organizations that meet rigorous standards for nursing excellence.
This honor exemplifies the nursing professionalism, teamwork and superiority in patient care that we strive for as an academic health care system.
Research demonstrates that Magnet recognition provides specific benefits to health care organizations and their communities, such as:
- Higher patient satisfaction with nurse communication, availability of help and receipt of discharge information.
- Lower risk of 30-day mortality and lower failure to rescue rates.
- Higher job satisfaction among nurses.
- Lower nurse reports of intentions to leave their positions.
Shared Governance
UofL Health – UofL Hospital and UofL Health – Brown Cancer Center believe having nurses at the table when decisions are being made makes a difference in how we deliver patient care. It also creates an environment of collaboration and shared decision-making that supports the growth and development of our nurses.
Learn more about shared governance
Your Health Care Experience
UofL Hospital is committed to providing an excellent health care experience. All hospital team members have a responsibility to resolve patient and/or family concerns and have been empowered to do so. We believe all patients have the right to voice concerns and ask questions about the care they receive without being afraid their care will be affected.
If you have a complaint, discuss it with the staff member who is working with you. If that person is unable to address your complaint, please ask to speak with the director or clinical manager of the unit. If they cannot help you, contact our Patient and Family Relations Department at 502-562-3775.
To file a formal grievance, send a letter stating your concerns to the address below. Please state in your letter that you are filing a formal grievance and include specific details regarding your concern.
Patient and Family Relations Department
UofL Hospital
530 S. Jackson St.
Louisville, KY 40202
If you wish to file a formal grievance by phone, contact the Patient and Family Relations Department at 502-562-3775. A specialist will document your concerns, and an investigation will take place. You will receive a follow-up phone call or letter from a staff member regarding the results of our internal investigation. Emergent concerns are addressed immediately.
If you prefer, you may also contact:
The Joint Commission
One Renaissance Blvd.
Oakbrook Terrace, IL 60181
1-800-994-6610
Complaint@JointCommission.org
Kentucky Cabinet of Health Services
Office of the Inspector General
Division of Licensing and Regulations
908 West Broadway
Louisville, KY 40202
502-595-4079