Patients & Visitors

Free Wi-Fi services are available to patients and visitors. The network name is “ulhguest” and the password rotates monthly to correspond to the current month and year. For example, “202501guest” would be the password for January 2025.

Main Hospital Entrance

• Hours: 5:30 a.m.-9 p.m. (except weekends and holidays when hours are 6 a.m.-9 p.m.)

Pedway on Second Floor from the Parking Garage

• Open 24 hours for visitors

Emergency Department (ED) Entrance

• Open 24 hours for ED visitors

Jackson Street Outpatient Center

• Hours: 6 a.m.-6 p.m.

Chestnut Street Outpatient Center

• Hours: 5:30 a.m.-6:30 p.m.

At UofL Health – UofL Hospital, we believe everyone contributes to the Power of Clean. What is the Power of Clean?

It's the Feeling of Clean: The entire hospital looks and feels clean and fresh so you, your family/visitors and clinical staff feel comfortable and safe.

It's also the Safety of Clean: We use the latest technology and proven disinfecting protocols so everyone in the hospital is safer.

During your visit to UofL Hospital, if you come across something that is not clean, please bring it to the attention of a staff member so we can take care of it as soon as possible.

Learn More About the Power of Clean

TV channel guides are available upon request at the nurse’s station.

UofL Hospital provides complimentary personal hygiene items such as toothbrushes, toothpaste, a comb, soap, deodorant and shampoo. Please notify a team member if you need assistance with bathing or hygiene needs.

UofL Health has implemented visitor policies to ensure the health and safety of our patients, visitors and team members. Please visit this page for the most up-to-date visitor policies on:

• Hospital/Inpatient
• Emergency Department
• Surgery or Procedural Areas
• UofL Hospital – Center for Women & Infants
• NICU