LOUISVILLE, Ky. – UofL Health – Peace Hospital and UofL Physicians are extending access to behavioral health services to the fingertips of those in need of help. PeaceNow leverages telehealth technology to help providers, school counselors and social workers refer patients, students and clients for assessment. PeaceNow does not replace acute/crisis-level intervention provided by emergency departments, Peace Hospital and 911, but it can significantly reduce wait time and expedite care.

“The window of time when people are willing to accept behavioral health help is sometimes narrow,” said Kelly Gillooly, M. Ed., LCADC, UofL Health system director of Behavioral Health. “With PeaceNow, the 3-4 month waiting period has been reduced to days and eliminated in some cases. The virtual environment allows us to see many referred patients immediately or on the same day.”

A PeaceNow pilot program began in July 2022, opening first to referrals from UofL Physicians. In its first six months, more than 1,200 patients have been served. Today, referrals are accepted from all providers, mental health therapists, school counselors and social workers in Jefferson County and surrounding Kentucky counties. Future plans include adding Indiana counties, following regulatory approvals.

“Physical health and behavioral health cannot be separated. One influences the other, and I see the impact of both with my patients,” said Traci Edwards, M.D., UofL Physicians – Primary Care. “Primary care physicians are ideally suited to refer for behavioral assessments since we know they already have the relationships, know the health history and are located all across the community.”

Referrals to PeaceNow are open to patients aged 12 and above with a range of mental and substance use concerns, including:

  • Depression
  • Anxiety
  • ADHD
  • Substance use disorders
  • Bipolar disorder
  • Schizophrenia
  • Trauma
  • Grief
  • Other mental health

“Individuals seeking care for their mental health are often met with long wait times before they receive appropriate treatment. This delay increases the likelihood that their symptoms and condition may worsen before care is provided,” said Nancy Brooks, executive director of the National Alliance on Mental Illness (NAMI), Louisville chapter. “The access to more immediate professional care that is now being offered through PeaceNow will help many individuals bridge the gap between the onset of mental health concerns and proper diagnosis and treatment.”

Telebehavioral health assessments, through PeaceNow, will be performed by a clinical psychologist or a licensed therapist, with additional referrals to the appropriate level of care. Some brief therapy may also occur over the telehealth platform. All care will be supervised by psychiatrists and psychiatric APRNs, who will also provide clinical services to patients.

“The virtual assessment may not entirely replace the need for in-person therapy, but it is a critical new access point,” said Robert Caudill, M.D., UofL Physicians – Psychiatry and Depression Center. “By launching PeaceNow, we hope to make behavioral health more accessible and expedite the connection of patients to definitive care.”

More information on PeaceNow is available through your primary care provider, mental health therapist, school counselor, social worker or at: UofLHealth.org/PeaceNow.  You can make an appointment with a UofL Health primary care provider by calling 502-588-4343.

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UofL Health

UofL Health is a fully integrated regional academic health system with eight hospitals, four medical centers, Brown Cancer Center, Eye Institute, nearly 200 physician practice locations, and more than 1,000 providers in Louisville and the surrounding counties, including southern Indiana. Additional access to UofL Health is provided through a partnership with Carroll County Memorial Hospital. With more than 13,000 team members – physicians, surgeons, nurses, pharmacists and other highly-skilled health care professionals, UofL Health is focused on one mission: to transform the health of communities we serve through compassionate, innovative, patient-centered care.

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