UofL Health – Medical Centers receive 2023 Press Ganey Human Experience Guardian of Excellence Award®

LOUISVILLE, Ky. – UofL Health – Medical Center East, Northeast, South and Southwest have been named a 2023 Human Experience (HX) Guardian of Excellence Award® winner by Press Ganey, the global leader in health care experience solutions and services.

This award is part of Press Ganey’s annual ranking of the top hospitals and health systems in the country, according to performance in employee experience. As a winner of the Press Ganey HX Guardian of Excellence Award®, UofL Health – Medical Centers are in the top 5% of health care providers in delivering employee experience in the last year.

  • UofL Health – Medical Center East offers a full range of services, including 24/7 emergency care, chest pain observation services, breast MRI, 3D digital mammography, laser eye surgery, diagnostic and medical imaging, outpatient surgery, orthopedic care, gastroenterology care, urology care, primary and specialty care, rehab services, sleep services, laboratory and infusion services.
  • UofL Health – Medical Center Northeast offers a wide range of services including a comprehensive cancer center, UofL Health – Brown Cancer Center multidisciplinary clinics, chemotherapy and infusion services; hemophilia treatment services, a comprehensive spine center including pain procedures, urgent care, sports medicine urgent care, diagnostic and medical imaging, primary and specialty physician care, rehab services, state-of-the-art pharmacy services and laboratory.
  • UofL Health – Medical Center Southwest offers patients in the Valley Station, Prairie Village and Waverly Hills communities an array of critical health services including 24/7 emergency care, diagnostic and medical imaging, laboratory services and UofL Health – Frazier Rehabilitation Institute outpatient rehab services.
  • UofL Health – Medical Center South provides outpatient services and 24/7 emergency care to residents in fast-growing Bullitt County and the surrounding service area including Southern Jefferson County, Spencer, Nelson, Meade and Hardin counties. Currently transitioning to a new, comprehensive inpatient hospital, UofL Health – South Hospital will be a full-service acute care hospital will offer 40 inpatient beds, with additional shell space to add 20 more. Along with the beds will come more providers, enhanced emergency capabilities, an intensive care unit, cardiac/vascular lab, increased surgical and outpatient services.

Press Ganey works with more than 41,000 health care facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.

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UofL Health

UofL Health is a fully integrated regional academic health system with eight hospitals, four medical centers, Brown Cancer Center, Eye Institute, nearly 200 physician practice locations, and more than 1,000 providers in Louisville and the surrounding counties, including southern Indiana. Additional access to UofL Health is provided through a partnership with Carroll County Memorial Hospital. With more than 13,000 team members – physicians, surgeons, nurses, pharmacists and other highly-skilled health care professionals, UofL Health is focused on one mission: to transform the health of communities we serve through compassionate, innovative, patient-centered care.

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